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VP of Operations - Call Center

Warren, NJ

JNET Communications is looking for a ‘Best in Class’ call center VP of Operations that has a proven track record of service excellence and maximizing profitability.    The VP of Operations is a critical member of the Leadership Team to oversee the overall operations and profitability of 4 diverse call centers within North America. The Vice President is responsible not only for ensuring the quality and satisfaction of customers and call volume KPI’s, but developing and planning short te ...

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